Managed Services

Reliable managed cloud services

Offering comprehensive ongoing monitoring and observability, incident response, rightsizing, 24/7 support, cost optimisation, FinOps and overall environment management, our Managed Services ensure continued effectiveness.

100%

Achievement of Security Hub Target Scores

30-minute

Managed Service Onboarding

What sets us apart

Our managed services packages are designed to remove the operational burden from your team and suit your budget

Core

The Core package offers preconfigured tools for monitoring and alerting with limited consulting and optional reactive support.

Monitoring and alerting
Standard metrics and thresholds
Compute performance, uptime and utilisation
Networking performance, uptime and utilisation
Storage performance and utilisation
Security and governance monitoring
Key and certificate management
Access management
VPN management
Monitoring and reporting dashboards
AWS consumption billing
Rapid onboarding

Best Value

Advanced

The Advanced package covers all the basics of Core alongside proactive support and optimisation of your environment, configurable business hours and optional migration and modernisation services.

All services in Core package
Helpdesk and incident response
Proactive support and maintenance
15min* response SLA
Rightsizing recommendations
Optimisation recommendations
FinOps recommendations
Patch management
Backup management
Policy and guardrail management
Annual Well-Architected Reviews
Scheduling and scaling
Firewall management
Shared technical account manager
Access to managed IaC modules
SLA reporting
Vendor investment application and management
Monthly or quarterly account and strategy meetings
Extended business hours support options
Option to include professional services such as new deployments, IaC development, SME consulting
Usage-based fee model

Signature

Fully-outsources, bespoke management of your cloud environment. Our Signature package offers a dedicated team with a customisable agreement, engagement model and top-tier extended services.