Managed Services
Reliable AWS cloud managed services
Offering comprehensive ongoing monitoring and observability, incident response, rightsizing, 24/7 support, cost optimisation, FinOps and overall environment management, our AWS Cloud Managed Services ensure continued effectiveness.
100%
Achievement of Security Hub Target Scores
30-minute
Managed Service Onboarding
What sets us apart
Our AWS cloud managed services packages are designed to remove the operational burden from your team and suit your budget
Core
Base tooling, methodologies and monitoring
Monitoring and alerting
- Standard metrics and thresholds
- Performance, uptime and utilisation monitoring of compute, networking, storage
- Security and governance monitoring
- Security and governance alerting
Management
- Key and certificate management
- Access management
- VPN management
Value-added services
- Dashboards and reporting
- AWS consumption billing
- Rapid onboarding
Incident response
- 5 support hours included
Optional
- Incident response
Fee structure
- Base
Best Value
Advanced
Proactive support, incident response, maintenance and optional advanced services provided by our expert team
+ Core services
Management
- Patch management
- Backup management
- Policy and guardrail management
- Scheduling and scaling
- Firewall management
Incident response
- Helpdesk and incident response
- Proactive support and maintenance
- 15-min* response SLA
- Security finding remediations
Value-added services
- Rightsizing recommendations
- Optimisation recommendations
- FinOps recommendations
- Shared Technical Account Manager
- Access to managed IaC modules
- Vendor investment application and management
- Monthly account and strategy meetings
Optional
- 24/7 and Extended Support Hours
- Ongoing professional services
Fee structure
- Usage-based
Signature
A fully-managed and bespoke service provided by a dedicated, specialist team
+ Core + Advanced services
Management
- Managed FinOps
Incident response
- 24/7 support
- Third-party support
Value-added services
- Custom IaC development and management
- Managed migrations
- Managed support and escalations
- AWS consumption discounts
- AWS support discounts
- Solution architecture
- SME consulting
- IaC state drift management
- Dedicated Technical Account Manager
- Dedicated project manager
Optional
- FTE support team
Fee structure
- Bespoke agreements and fees
Get in touch
Looking to remove the burden with managed services?
Reach out to our experts and drive your business to the next level.
Case Studies
Success stories
